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Client Management

Client Management in 0nTask links every task and project to the client it is for, and keeps that client in step with your CRM. You can give a client access to their own project without giving them access to your account.

The problem

Why this exists

The client exists in the CRM, the work exists in the task manager, and nothing connects them. So the person doing the work cannot see the deal, the person managing the relationship cannot see the progress, and the client gets an email asking for a status update that already exists somewhere.

Straight answers

Questions this answers

If you asked an assistant any of these, this page is meant to be the answer.

How do I connect my CRM to my project management app?
How do I give a client access to just their project?
What is the best client management tool for agencies?
How do I keep client tasks linked to their CRM record?
How do I track work per client?
Step by step

How it works

The client is a first-class record, not a text label on a task.

1

Add the client

Create the client once, or let Brain Dump pick them out of an email that mentions them.

2

Connect the CRM

Link the client to their CRM contact so tasks and the relationship stay in step.

3

Give them a view

Add the client to their project so they can see the work for them and nothing else.

Frequently asked questions

Can I connect 0nTask to my CRM?

Yes. Tasks can be created against a CRM contact and pushed back when they change, using the contact id to link the person and a separate task id to identify the individual task.

Can a client log in and see their project?

Yes, a client can be added to a project. They see that project only.

What stops a CRM sync looping forever?

Two guards. Inbound tasks are marked with their source and can suppress outbound webhooks, and the CRM side checks the source before acting. Without both, the two systems create tasks for each other indefinitely.

Do I need a paid plan to manage clients?

No, client records are available on the free plan.

Is this a full CRM?

No, and it is not trying to be. It holds the client context that the work needs. The relationship, the pipeline and the billing stay in your CRM.

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